We are an Australian owned and operated company, that places great value on a transparent sales process that includes prompt despatch of orders. The products marked as 'Ready for dispatch' are available from our main warehouse in Perth, Western Australia and are despatched directly after payment. Orders are shipped with Australia Post, a majority of which are Express Post. Depending on the delivery address, delivery times can vary from 1 to 5 business days. Large or bulky orders may require shipping by road which may take 5 to 10 working days, again, depending on the location.
Advertised prices are in Australian dollars and include GST where products are sold for use within Australia. For orders above of $199.00AUD we cover the shipping cost within Australia.
As displayed in our shop, our range is particularly wide and diverse. Our store offers more than 1500 items in stock and ready for despatch. We continuously add to our range from over 20,000 additional products which may be exotic, difficult to obtain or limited items that we have easy access to. Items not stocked have an average lead time of 2 weeks until we despatch. If you are looking for a particular item but don't see it in our range, please feel free to contact us as it is highly likely we have easy access to it.
You can check the current status of your order at any time online in your customer account. In addition, we will send you a notification when we receive your order, when the payment arrives and when we send your package. Of course the notification also includes a tracking number which lets you follow the shipment.
We ship daily from Monday to Friday with same day despatch of in-stock products where payment is received by 4.00pm EST. Orders may be picked up from our warehouse with prior arrangement.